Update will be live the morning of July 8th!

Multitasking:

• This is an optional universal setting.

• When turned on, Multitasking will allow Game Masters to drag and drop alerts (including hint requests), have multiple alerts open at once, and will remove the overlay behind alerts that partially obscures cameras.

• Once an alert is moved, future alerts will pop up in the same place.

• This does make hint requests less visually obvious, please inform game masters before enabling!

Reports

Reports will now have images for Loss Prevention instances where players do not match. You need Tailscale active to view these images outside of venue.

Daily Reports

The Daily reports have now been split into a Morning Briefing and a Daily Ops Log:

• Daily Ops will give you a very detailed look at what happened in the venue yesterday. Watch an overview of the Daily Ops report here!

• Morning Briefing gives you a quicker overview of what happened, without getting as specific. Watch an overview of the Morning Briefing here!

Both of these are added to the Report Settings tab. In there you’ll specify who should receive each report and turn certain categories on or off depending on what you want to see.

Weekly Report

Additions to multiple sections of the Weekly Report:

• List revenue per room with “Not a Game” items broken out

• Pull in venue survey results:

  • Percent recommended

  • Overall experience score

  • Number that requested to speak to owner

• Rebookings as a percentage of games played

• New vs Returning customers

• Review count as a percentage of games played

• Average hints per game

• Average time added to games

• Paused game count as a percentage of total games played

• Added Upcoming Booking Count

Watch an overview of the new Weekly Report here!

Monthly Report

Added “How Do You Know Each Other” question results to the Host Survey Summary

Watch a walkthrough of the Monthly Report here!

Playbook Improvements

• Custom in-play game screens!

  • You can now use our new SDK to create and control screens that you build for a game.

  • This is a pretty involved process, documentation can be found here.

• You can send video hints to the countdown screen.

• You can adjust the amount of time a hint will stay on the countdown screen.

  • Found in Game Settings → Playbook → Countdown → Hint Text → Duration

• Drawbridge will now display device connection status and store log of disconnects.

  

• You can now create actions that add or remove time from a game.

• The Wait Action can now use decimal points for values under 1 second.

• Added ability to create an Action that allows SSH into a machine

Emergency State

You are now able to trigger an ‘emergency state’ from the GM page. If using Mythric game control, you have to configure the emergency state in M3 in order for this button to activate it.

If you’re using Drawbridge Playbooks, you can create an action that uses Emergency State as a When Trigger.

You can then add in ending games, turning lights on, or whatever you’d like to occur when “Emergency Mode” is started.

Point of Sale Updates

• Added a display to show if Resova webhooks are turned on and if they aren’t, it will automatically configure the webhook for you. The webhook syncs with Resova anytime a booking is made, keeping things up to date and happening in real-time.

  

• Added an MQTT topic for resyncing bookings (bookings/resync)

• Added initial integration with Off The Couch for booking and customer information.

Game Forensics

• If enabled, pre-game checklist results will show up on the game forensics page

• When Game Masters change during a game, it will show in the Game Activity Log in Game Forensics.

Mythric Connection Log

• You can now view a log of Mythric disconnects/reconnects to Drawbridge. This is found in Game Control settings under the Mythric tab

Historical Reviews

The Reviews tab will now show historical reviews and allow you to filter them by date range, star rating, and reviewer name. This also shows the response sent.

Privacy Updates

Due to privacy laws in certain states, we have added disclaimers that appear when turning on Magic Moments or Loss Prevention for your venue. Ensure that these disclaimers are added to the waiver for your venue.

Our Drawbridge license and data terms were cleaned up and clarified. The new Software License and Data Processing Agreement confirms your ownership of your data, discloses how backups and gameplay recordings are stored and deleted, names our AI and cloud providers (OpenAI and Google Cloud), states that franchisors can access operations and customer data for their branded venues, and sets out your responsibility for consent when recording people (see privacy laws mentioned above). Effective with this release; continued use constitutes acceptance. Full text here.

Small Updates

• You can now filter booking notifications that are sent to Discord to only send rebookings.

• Added Kids Mode icon to Autohint and Hint Alert popups

• Added ability to toggle off task descriptions (Settings → General Settings → Daily Tasks)

  

• If training your own GameSense detections, there is now a log of local recordings to make image collection easier

• When a Reset Scan fails, the resetter will be notified with a popup in the bottom right.

• Added an MQTT topic (bookings/resync) for resyncing bookings

• Disable objective triggers on current task for 3 seconds after objective change

Fixes

• Playbook ability to have text hints overlay video/image hints

• Use “show more” for more employee dropdowns

• Exclude objectives with durations longer than 60mins and sessions with durations longer than 90mins from game statistics averages

• Adjust more settings pages for mobile use

• Overview metrics wrapping to a second row

• Magic Moments not autorecording when there isn’t a Team Summary

• Rebooking goals use correct timezone information

• Weekly report showing the wrong number of rebookings

• Fix scroll wheel on employee login dropdowns for mobile

• Fix guest lobby in progress section not always scrolling when certain game cards are not visible