Prevent popups from concealing the cameras on the GM screen
I think this was previously mentioned by someone at one of the monthly zoom calls. The various popup dialogues on the GM screen (Maintenance, Reset error, feedback, custom hint, host messages) prevent the GM from being able to see the cameras, because the dialogue box is centred to the middle of the screen and because it applies a shading effect to the remainder of the screen when opened. My suggestion would be to have it open in the sidebar instead (as a tab, like objectives, log, audio, upcoming). Second best would be the option to drag the popup dialogue around the screen so that the GM can at least still see the cameras while typing. Likewise, when the host sends the GM a message, it covers the screen and applies the shading effect so they can’t see their game. It happened to me recently where I was the GM and was sent a message while I was in the middle of typing a custom hint. I quickly dismissed the message after a cursory glance to continue typing the hint because the players were waiting. I couldn’t find any way to retrieve the message so had to ask the host to send it again. So as with the other popups the same way my suggestion would be to put messages in a sidebar tab. They could still play the audio notification, and default to opening that tab when a message is received. Message history on this screen would also be really helpful.
Matt Butler about 17 hours ago
Prevent popups from concealing the cameras on the GM screen
I think this was previously mentioned by someone at one of the monthly zoom calls. The various popup dialogues on the GM screen (Maintenance, Reset error, feedback, custom hint, host messages) prevent the GM from being able to see the cameras, because the dialogue box is centred to the middle of the screen and because it applies a shading effect to the remainder of the screen when opened. My suggestion would be to have it open in the sidebar instead (as a tab, like objectives, log, audio, upcoming). Second best would be the option to drag the popup dialogue around the screen so that the GM can at least still see the cameras while typing. Likewise, when the host sends the GM a message, it covers the screen and applies the shading effect so they can’t see their game. It happened to me recently where I was the GM and was sent a message while I was in the middle of typing a custom hint. I quickly dismissed the message after a cursory glance to continue typing the hint because the players were waiting. I couldn’t find any way to retrieve the message so had to ask the host to send it again. So as with the other popups the same way my suggestion would be to put messages in a sidebar tab. They could still play the audio notification, and default to opening that tab when a message is received. Message history on this screen would also be really helpful.
Matt Butler about 17 hours ago
Log that keeps track of Mythric disconnects
Could we have a log that keeps track of any Mythric server disconnects? Maybe the log could also keep track of how long each disconnect occured for? We have a couple of rooms that whenever Mythric disconnects for Drawbridge it seems to bring a whole laundry list of issues(hint button not working, DMX lighting not turning on, puzzles become irresponsive to manual triggers and to actual solves within the room). Having a log would be helpful to diagnose when these issues and occuring and hopefully help find out why as well.
MadisonAL Escapology 14 days ago
Log that keeps track of Mythric disconnects
Could we have a log that keeps track of any Mythric server disconnects? Maybe the log could also keep track of how long each disconnect occured for? We have a couple of rooms that whenever Mythric disconnects for Drawbridge it seems to bring a whole laundry list of issues(hint button not working, DMX lighting not turning on, puzzles become irresponsive to manual triggers and to actual solves within the room). Having a log would be helpful to diagnose when these issues and occuring and hopefully help find out why as well.
MadisonAL Escapology 14 days ago
"Show all" for user login - appear consistently
When logging in at the top right of the screen we have the option to click ‘show all’ for users who are not currently clocked in. Could this option be added in other places too? “Please log in to make changes” popup Host dropdown on hosting screen Host and Gamemaster selection on overview screen Gamemaster selection on GM screen “Reset by” dropdown on hosting and GM screens use case for this one is when a room was reset by an employee who has subsequently clocked out and forgotten to mark the game as reset
Matt Butler about 2 months ago
"Show all" for user login - appear consistently
When logging in at the top right of the screen we have the option to click ‘show all’ for users who are not currently clocked in. Could this option be added in other places too? “Please log in to make changes” popup Host dropdown on hosting screen Host and Gamemaster selection on overview screen Gamemaster selection on GM screen “Reset by” dropdown on hosting and GM screens use case for this one is when a room was reset by an employee who has subsequently clocked out and forgotten to mark the game as reset
Matt Butler about 2 months ago
Rearrange tiles on Operations screen
Option within settings to drag & drop to change the display layout of the various tiles. This is so that we can move the ones that are most important to us to display more prominently, and hide any that are not in use.
Matt Butler about 2 months ago
Rearrange tiles on Operations screen
Option within settings to drag & drop to change the display layout of the various tiles. This is so that we can move the ones that are most important to us to display more prominently, and hide any that are not in use.
Matt Butler about 2 months ago
Rejected
Trigger things in the Device Tracking Feature?
Is it possible to add button functionality to the device tracking feature? I see the devices tracking feature in the settings of drawbridge. If I am understanding it correctly, it is designed to help gamemasters track the devices used in the current objective/puzzle. Is there any way we can add the ability for the gamemaster to click on that device and have the device trigger? If so, this can be used to prevent misclicking the wrong button on your screen.
Escapology The Dells 2 months ago
Rejected
Trigger things in the Device Tracking Feature?
Is it possible to add button functionality to the device tracking feature? I see the devices tracking feature in the settings of drawbridge. If I am understanding it correctly, it is designed to help gamemasters track the devices used in the current objective/puzzle. Is there any way we can add the ability for the gamemaster to click on that device and have the device trigger? If so, this can be used to prevent misclicking the wrong button on your screen.
Escapology The Dells 2 months ago
Add hover-over descriptions to icons on overview and hosting pages
As a new user I’ve accidentally clicked the wrong button a number of times. My team have also been asking what icons mean as they are anxious not to break anything! A few examples below:
Matt Butler 3 months ago
Add hover-over descriptions to icons on overview and hosting pages
As a new user I’ve accidentally clicked the wrong button a number of times. My team have also been asking what icons mean as they are anxious not to break anything! A few examples below:
Matt Butler 3 months ago
Completed
Ability to edit and delete items on Handyman Punch List
The function to edit or delete a handman punch list item. Some scenarios I can see this being useful: A mistake has been made Duplicate entry Test/accidental entry Ultimately some further options would be great also, such as: merging timestamped comments adding photos/CCTV screenshots log a specific sub-location within a room set status (In Progress, Scheduled, Waiting on parts, etc) assign to a user Although maybe that strays too far towards building a full CMMS 😉 We previously used MaintainX so I might be spoilt
Matt Butler 3 months ago
Completed
Ability to edit and delete items on Handyman Punch List
The function to edit or delete a handman punch list item. Some scenarios I can see this being useful: A mistake has been made Duplicate entry Test/accidental entry Ultimately some further options would be great also, such as: merging timestamped comments adding photos/CCTV screenshots log a specific sub-location within a room set status (In Progress, Scheduled, Waiting on parts, etc) assign to a user Although maybe that strays too far towards building a full CMMS 😉 We previously used MaintainX so I might be spoilt
Matt Butler 3 months ago
Custom task expiration times
Could we add the ability to choose when a task expires so that it would show up on the expired tasks report and show the red exclamation point on drawbridge earlier?
DannyKimble 3 months ago
Custom task expiration times
Could we add the ability to choose when a task expires so that it would show up on the expired tasks report and show the red exclamation point on drawbridge earlier?
DannyKimble 3 months ago
Completed
Custom Hint change
Instead of clicking the text to open as a custom hint, a new button here would be nice I keep clicking the text as habit of focusing the window
Harrison Saunders 4 months ago
Completed
Custom Hint change
Instead of clicking the text to open as a custom hint, a new button here would be nice I keep clicking the text as habit of focusing the window
Harrison Saunders 4 months ago
Completed
Default the view to the integration that has already been setup
When opening the settings screen for Timekeeping & POS integrations, it would be great if you could default the view to whichever platform is already enabled, rather than first one on the list. I guess it’s unlikely that many venues will have more than one POS or Timekeeping system (with the exception of Groupon). It’s just a cosmetic improvement but I feel it would help to streamline the platform 🙂
Matt Butler 4 months ago
Completed
Default the view to the integration that has already been setup
When opening the settings screen for Timekeeping & POS integrations, it would be great if you could default the view to whichever platform is already enabled, rather than first one on the list. I guess it’s unlikely that many venues will have more than one POS or Timekeeping system (with the exception of Groupon). It’s just a cosmetic improvement but I feel it would help to streamline the platform 🙂
Matt Butler 4 months ago
Completed
Booking -> Game Mapping Page
If a game is mis-claimed or isn’t claimed, add a page to be able to manage game claims retroactively for a given day
Daniel Gleaves 4 months ago
Completed
Booking -> Game Mapping Page
If a game is mis-claimed or isn’t claimed, add a page to be able to manage game claims retroactively for a given day
Daniel Gleaves 4 months ago
Completed
Unfinished Daily Tasks in Shift Report
Could we add a field to see daily tasks that weren’t checked off that day in the shift reports?
DannyKimble 4 months ago
Completed
Unfinished Daily Tasks in Shift Report
Could we add a field to see daily tasks that weren’t checked off that day in the shift reports?
DannyKimble 4 months ago
Completed
Kids mode symbol on host tickets
Can we put a kids mode symbol or wording on the ticket for kids mode games? There is no indication of it being a kids mode game on this page.
Escapology The Dells 4 months ago
Completed
Kids mode symbol on host tickets
Can we put a kids mode symbol or wording on the ticket for kids mode games? There is no indication of it being a kids mode game on this page.
Escapology The Dells 4 months ago
Completed
Shift Reports- all employee ratings
When we go to make a shift report in the morning for the previous night’s closer, I would like to leave a review on that employee. When I get to the part where it wants me to leave a star rating for an employee, it only let’s me choose who is clocked in at that time. Can you make it so it shows all employees instead? So that I can choose the employee who closed the night before? Thanks!
Escapology Clackamas 4 months ago
Completed
Shift Reports- all employee ratings
When we go to make a shift report in the morning for the previous night’s closer, I would like to leave a review on that employee. When I get to the part where it wants me to leave a star rating for an employee, it only let’s me choose who is clocked in at that time. Can you make it so it shows all employees instead? So that I can choose the employee who closed the night before? Thanks!
Escapology Clackamas 4 months ago
Accidental Event Triggering Prevention
It would be extremely helpful to have a lockout timer for gamemaster-controlled events in Drawbridge. Currently, the top-right section of the game interface contains event buttons that the gamemaster is expected to trigger at specific moments. Because there’s no safeguard against accidental clicks, it’s easy to trigger an event too early, which makes our venue hesitant to utilize this feature. If there were a configurable timer that temporarily disables specific event buttons until a set amount of time has passed, it would greatly reduce accidental misinputs. Ideally, this lockout would apply only to the top-right event buttons and would not affect the objective list, since that section of the interface is already designed to minimize accidental activations.
Escapology The Dells 5 months ago
Accidental Event Triggering Prevention
It would be extremely helpful to have a lockout timer for gamemaster-controlled events in Drawbridge. Currently, the top-right section of the game interface contains event buttons that the gamemaster is expected to trigger at specific moments. Because there’s no safeguard against accidental clicks, it’s easy to trigger an event too early, which makes our venue hesitant to utilize this feature. If there were a configurable timer that temporarily disables specific event buttons until a set amount of time has passed, it would greatly reduce accidental misinputs. Ideally, this lockout would apply only to the top-right event buttons and would not affect the objective list, since that section of the interface is already designed to minimize accidental activations.
Escapology The Dells 5 months ago
Completed
Hosting Cameras Hub
The remote VPN is amazing, especially since it allows us to connect with nearly the same speed and responsiveness as being physically in the venue. One challenge we’ve noticed with working remotely, however, is keeping track of where everyone is in the venue at any given time. It would be extremely helpful to have an additional page similar to the Lobby page. In our venue, we’d likely call it something like “Hosting Cameras.” This page would display all of our rooms’ hosting TVs in one place, allowing us to see every room at a glance and easily track where each host is. This would be far more efficient than clicking into each individual room and searching for the host manually. Thank you for considering this suggestion—I think it would greatly improve remote operations. -Roger R Manager Escapology Dells
Escapology The Dells 5 months ago
Completed
Hosting Cameras Hub
The remote VPN is amazing, especially since it allows us to connect with nearly the same speed and responsiveness as being physically in the venue. One challenge we’ve noticed with working remotely, however, is keeping track of where everyone is in the venue at any given time. It would be extremely helpful to have an additional page similar to the Lobby page. In our venue, we’d likely call it something like “Hosting Cameras.” This page would display all of our rooms’ hosting TVs in one place, allowing us to see every room at a glance and easily track where each host is. This would be far more efficient than clicking into each individual room and searching for the host manually. Thank you for considering this suggestion—I think it would greatly improve remote operations. -Roger R Manager Escapology Dells
Escapology The Dells 5 months ago
Rejected
Mid-Objective Check off
A way to check off certain mini objectives would be helpful. So for example within the Ouija board objective, we could have a check box for finding the planchette. So we could check it off once they grab it, so when they ask for a hint if there’s been a game master change the next gamemaster knows they already found it, and they can focus on what they need help with. I can think of a use for this in most of the rooms so it would be very helpful.
Escapology Sarasota 6 months ago
Rejected
Mid-Objective Check off
A way to check off certain mini objectives would be helpful. So for example within the Ouija board objective, we could have a check box for finding the planchette. So we could check it off once they grab it, so when they ask for a hint if there’s been a game master change the next gamemaster knows they already found it, and they can focus on what they need help with. I can think of a use for this in most of the rooms so it would be very helpful.
Escapology Sarasota 6 months ago